Contact us
Our support team is available 24×7, payments, withdrawals, gameplay or anything else. Most queries are resolved within a few hours.
Talk to support
Email support@ludonaira.com from your registered email address. We reply around the clock, every day of the week.
Payment or withdrawal issue?
To resolve a payment query in one go, include these details in your email:
- your registered mobile number;
- the transaction amount and date;
- the transaction ID or reference, with proof of payment if available.
Refund timelines and rules are in our Refund & Cancellation Policy.
Report unfair play
If you suspect collusion, coin dumping or any other unfair practice in a game, email support@ludonaira.com with the game details and the usernames involved. Our compliance team reviews every report, see the Fair Play Policy for how violations are handled.
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Company details
LudoNaira is operated by Get Moore Services Limited, Lagos, Nigeria. Licensed by the Oyo State Gaming Board. For our policies, see the Terms & Conditions and Privacy Policy.